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Terms.

The basics of using our website and working with us.

Last updated: October 2026

ondooh is a service provided by on.digital. By using this website you agree to these terms.

Plans

Plans we send you are free and carry no obligation. They are based on screen availability at the time and may change until your campaign is confirmed.

Booking a campaign

A campaign is confirmed once you've approved your plan in writing and paid, or agreed payment terms with us. We'll confirm the screens, dates and total cost before anything is booked.

Your ad

You're responsible for making sure the content you give us (logos, photos, offers and claims) is accurate and that you have the right to use it. All ads must follow the UK Code of Non-broadcast Advertising (the CAP Code). Screen owners may reject ads, and if that happens we'll help you change your ad or find other screens.

If something doesn't play

Screens occasionally go offline. If your ad doesn't get the plays agreed in your plan, we'll make it up with extra plays or refund the difference.

Cancellations

You can cancel at no cost before your campaign is booked with screen owners. After that, we'll refund anything we can recover.

Using this website

The content on this website is for general information. We work hard to keep it accurate, but we can't guarantee it's always complete or up to date.

Contact

Questions about these terms? Email hello@ondooh.co.uk.